Tag: Harbortouch

  • Home Tag: Harbortouch

SkyTab Also Offers Customer Engagement and Ordering Functionality and Will Be Offered Free of Charge to New Customers

ALLENTOWN, Pa., May 15, 2019 /PRNewswire/ — Shift4 Payments, the leader in secure payment processing solutions, has unveiled SkyTab™, a cutting-edge pay-at-the-table solution that will be offered free of charge to new customers. SkyTab integrates seamlessly with various point-of-sale (POS) systems, including the company’s Harbortouch, Restaurant Manager, Future POS and POSitouch software brands, as well as Oracle Hospitality (formerly MICROS). Additional integration partners will be announced soon.

SkyTab combines state-of-the-art hardware with simple and intuitive software to deliver an exceptional pay-at-the-table experience for restaurants and their guests. Its user-friendly payment interface supports EMV chip cards, NFC, mobile payments and traditional swiped card transactions. SkyTab also includes the ability to split checks, add tips and offers guests their choice of an e-receipt or a paper receipt via the integrated printer.

By eliminating the need for servers to walk back and forth to a stationary POS system, SkyTab improves operational efficiency so that restaurants are able to serve more customers and turn tables faster. Waitstaff can also re-order menu items from the device, making it quick and easy to order another round of drinks or add a second appetizer. Full order-at-the-table functionality will be available soon through an upcoming software update.

In addition to payment acceptance, SkyTab also delivers unique functionality that adds enhanced value for Shift4’s customers. Restaurant patrons will be prompted to rate their service at the end of the transaction. If the rating is below a predetermined threshold, a text message alert will be immediately sent to management. This allows the business to address unhappy guests and resolve their concerns before they leave, preventing negative online reviews. SkyTab’s e-receipt capabilities also provide business intelligence advantages, allowing the restaurant to automatically populate their customer database and personalize future email marketing and loyalty campaigns.

SkyTab also integrates with Shift4’s Lighthouse Business Management System, the company’s back-end POS management and reporting portal. Lighthouse includes management tools for social media, customer engagement, loyalty and online reputation. Merchants can link their social media profiles to schedule posts, track the performance of their content and manage all their social media accounts in one place. Customer engagement tools enable businesses to set up welcome emails, promotional offers and more using built-in tools to improve customer loyalty. Businesses can also view ratings and reviews from multiple online review platforms and easily respond to customers to improve their online reputation.

Shift4 Payments CEO Jared Isaacman states, “Although pay-at-the-table is standard practice throughout the rest of the world, it has struggled to gain any sort of widespread adoption in the U.S. The efficiency and security benefits are undeniable, but the high cost of these devices has hindered adoption. SkyTab is the U.S. payment industry’s first pay-at-the-table solution at a price point that makes it really compelling for restaurants. With the added customer engagement features and ordering functionality that we have incorporated into SkyTab, we are confident that these devices will become ubiquitous throughout the foodservice industry.”

SkyTab will debut at the upcoming National Restaurant Association Show, May 18-21, in Chicago, Ill. Attendees can get a live demo of SkyTab in booth #6654 (Harbortouch), #5857 (Future POS), #7275 (Restaurant Manager) and #7050 (POSitouch).

For more information on SkyTab, visit skytab.com.

About Shift4 Payments
Shift4 Payments is the leader in secure payment processing solutions. The company’s groundbreaking technologies help power the top software providers in numerous verticals, including hospitality, retail, F&B, e-commerce, lodging, gaming, and many more. Shift4’s family of software brands includes Harbortouch, Restaurant Manager, POSitouch, and Future POS – with additional integrations to 300+ POS/PMS systems across every industry. With an expansive global footprint that includes eight offices across the U.S. and Europe and over 8,000 sales partners, the company securely processes more than a billion transactions annually for nearly 200,000 businesses, representing over $100 billion in payments each year. To learn more, visit shift4.com.

Source- www.shift4payments.com

Continue Reading

 

JOHANNESBURG AND PURCHASE, N.Y. – April 20, 2017 – Mastercard today unveiled the next generation biometric card, combining chip technology with fingerprints to conveniently and safely cardholder’s identity for in-store purchases. South Africa is the first market to test the evolved technology, with two separate trials recently concluded with Pick n Pay, a leading supermarket retailer, and Absa Bank, a subsidiary of Barclays Africa.

mastercard biometric

Michelle van Schalkwyk, Head of Brand at Pick n Pay, pays for her shopping using her fingerprint to authenticate the transaction during the first global trial of the Mastercard biometric card in South Africa. The new card builds on fingerprint scanning technology used for mobile payments today and can be used at EMV terminals worldwide.

“Consumers are increasingly experiencing the convenience and security of biometrics,” said Ajay Bhalla, president, enterprise risk and security, Mastercard. “Whether unlocking a smartphone or shopping online, the fingerprint is helping to deliver additional convenience and security. It’s not something that can be taken or replicated and will help our cardholders get on with their lives knowing their payments are protected.”

How It Works

A cardholder enrolls their card by simply registering with their financial institution. Upon registration, their fingerprint is converted into an encrypted digital template that is stored on the card. The card is now ready to be used at any EMV card terminal globally.

When shopping and paying in-store, the biometric card works like any other chip card. The cardholder simply dips the card into a retailer’s terminal while placing their finger on the embedded sensor. The fingerprint is verified against the template and – if the biometrics match – the cardholder is successfully authenticated and the transaction can then be approved with the card never leaving the consumer’s hand.

Benefits

Authenticating a payment transaction biometrically – in this instance via a fingerprint – confirms in a very unique way that the person using the card is the genuine cardholder. Merchants can easily maximize the shopping experience delivered to their customers, as the card works with existing EMV card terminal infrastructure and does not require any new hardware or software upgrades.

For issuers, the technology helps detect and prevent fraud, increase approval rates, reduce operational costs and foster customer loyalty. Additionally, a future version of the card will feature contactless technology, adding to the simplicity and convenience at checkout.

Trials Underway

The recent South African trials mobilized employees from Pick n Pay and Absa Bank to test the potential ways convenience and security could contribute to the checkout process. Over the next few months, additional trials will be conducted with the biometric card. A full roll out is expected later this year.

Said Richard van Rensburg, deputy CEO of Pick n Pay: “We are delighted that this innovation has been trialed for the first time at Pick n Pay stores in South Africa.  Biometric capability will mean added convenience and enhanced security for our customers. The technology creates a platform on which we can further our strategy of personalizing the shopping experience in a meaningful way.  We have been extremely impressed with the robust and secure nature of the technology.”

For Absa, the biometric card forms part of the bank’s strategy to test and develop sophisticated technology capabilities designed to improve its payment operations and client service, reduce risk, and make banking easier and even more secure for its customers.

“We are very proud to be the first bank in Africa to test – in a real payment environment – the single-touch authentication technology that will unlock the benefits of biometrics,” said Geoff Lee, head of card and payments at Absa Retail and Business Banking. “The technology will effectively enable our customers to rely on their unique fingerprints to make payments in a face-to-face environment. Following the test period, we will make it available to our customers in a way that is affordable, reliable, and convenient and, most importantly, extremely secure.”

Additional trials are being planned in Europe and Asia Pacific in the coming months.

About Mastercard

Mastercard, www.mastercard.com, is a technology company in the global payments industry. We operate the world’s fastest payments processing network, connecting consumers, financial institutions, merchants, governments and businesses in more than 210 countries and territories. Mastercard products and solutions make everyday commerce activities – such as shopping, traveling, running a business and managing finances – easier, more secure and more efficient for everyone. Follow us on Twitter: @MastercardNews, join the discussion on the Beyond the Transaction Blog and subscribe for the latest news on the Mastercard Engagement Bureau.

About Pick n Pay

Pick n Pay is a leading grocery retailer that operates a multi-format, multi-channel business across South Africa, as well as in Zimbabwe, Namibia, Botswana, Zambia, Swaziland and Lesotho.

In South Africa, the company has over 1,500 stores including Hypermarkets, Supermarkets and franchised Family Stores, which employ nearly 85,000 people. Well over 95% of the R50 billon of products purchased by Pick n Pay each year are sourced from South African producers and suppliers, sustaining a value chain which employs more than 400,000 people across the country.

The company’s success has been built on the principle of consumer sovereignty as a cornerstone of the Pick n Pay business.

About Absa Bank

Absa Bank Limited (Absa Bank) is a wholly owned subsidiary of Barclays Africa Group Limited, which is listed on the Johannesburg Stock Exchange and is one of Africa’s largest financial services groups. Absa offers a range of retail, business, corporate and investment banking and wealth management products and services primarily in South Africa and Namibia.

Barclays Africa is 50.1% owned by Barclays Bank PLC (Barclays). We operate in 12 countries with about 40 thousand permanent employees and we serve more than 12 million customers.

Source

Continue Reading

 

 Considerable changes are being made to PCI requirements in order to address a vulnerability with SSL encryption called POODLE. In short, SSL encryption, which has been the standard encryption method for decades, is no longer PCI compliant due to vulnerabilities in this protocol. 

 In April 2015, the Payment Card Industry Security Standards Council (PCI SSC) released version 3.1 of the PCI Data Security Standard (PCI DSS), only four months after version 3.0 went into full effect. The most important changes are in the communications protocols SSL (all versions) and TLS (version 1.0). These protocols are now considered insecure. They are vulnerable to well-known exploits such as Heartbleed and POODLE.

 The PCI due date for security up to date, more secure conventions was initially in June 2016. This gave associations 14 months to address the update. The liberal calendar was an affirmation of true staffing and spending worries, in spite of the way that the defects in these more established conventions were by and large effectively misused every day.

In April, the industry was all over the news. “Try not to hold up! Do it now!” was the rallying call. The PCI site reported the dangers of proceeding to utilize these out of date conventions. Be that as it may, in December the due date was stretched out from June 2016 to June 2018, giving an additional two years before compliance.

 This change represents a significant opportunity for Merchants to take advantage of Harbortouch’s Point of Sale Systems. Harbortouch has gotten out ahead of this potential disruption, but most of our competitors are just starting to become aware of this issue and it is likely that many of them will be severely impacted. SSL has been the standard encryption protocol for decades, so virtually every POS system older than a few months will likely require a costly security upgrade no later than June 2018 (with some deadlines as soon as this summer) or face a complete shutdown of credit card processing capabilities. Don’t be caught in this SSL Shutdown. You can rely on Harbortouch Point of sale systems are completely PCI compliant.

 

 

Source: https://www.solutionary.com

Continue Reading
Call Now Button